Storm over LG screens: Is your TV watching you?
An investigation by a YouTube channel reveals that LG screens collect information about devices on the home network and transcribe conversations. LG responds that voice processing begins only upon intentional activation and allows disabling the ACR feature. Experts note that questions remain.
An investigation by the YouTube channel Gamers Nexus raises serious allegations about data collection by LG smart screens. According to the findings, the televisions collect information about devices connected to the home Wi-Fi network, track viewing content, and even transcribe conversations and sounds in the device's environment, sometimes without the user's knowledge. In response, LG clarifies that voice processing begins only when the user intentionally activates the voice assistant, and that wake word detection is performed locally on the device. The company adds that ACR technology for analyzing viewing habits is not used for personalized advertising without explicit consent and can be disabled in settings. However, experts note that LG has not presented evidence contradicting the researchers' findings and has not detailed exactly what data is collected from other devices on the home network. The article concludes with a recommendation for users to check their screen's privacy settings and turn off unnecessary tracking features.