Impersonating Blue Bird representatives: Passengers report a new scam

Passengers of Blue Bird airline report a new scam: individuals impersonating company representatives contact passengers who had difficulty reaching customer service, offer assistance with changing bookings, and lead them to download apps and transfer money. Some of the money was returned, and suspicions range from theft to money laundering.

Passengers of Blue Bird airline are reporting a new wave of scams in which individuals impersonate company representatives. According to reports, passengers who had difficulty getting a response from the airline's official customer service received calls from foreign numbers. The impersonators presented themselves as representatives and offered to help change flight bookings. They asked passengers to download an app and transfer money through it, an unusual step for changing a booking. Some passengers reported that the money was returned to them after the transfer. Suspicions include attempts to steal money or payment details, and even using the transfers for money laundering, though this has not been confirmed at this stage. Blue Bird stated that this is a widespread phenomenon that also exists in other companies, and that the company is working with Facebook to remove impersonating profiles. The company emphasized that all actions should only be performed through its official website.