She filed a rape complaint – and discovered a suspicion that her medical file at the HMO was breached
Opal Malul, who filed a complaint about a gang rape at Kibbutz Gevat, claims that an external party changed her details at Clalit Health Services in an attempt to access sensitive medical information, despite prior warnings. Clalit launched an investigation and filed a police complaint, but clarified that no security breach was found in its systems.
Opal Malul, a 37-year-old resident of the Jezreel Valley, who filed a complaint about a gang rape at Kibbutz Gevat last June, claims that an external party changed the phone number associated with her account at Clalit Health Services, which could have allowed access to her sensitive medical information. According to her, this occurred despite her having previously warned about impersonation attempts and requested that no changes be made to her details without personal identification. Malul suspects the goal was to gather medical and psychological information from her past to undermine her credibility in the rape case. Clalit stated that a comprehensive investigation was launched, no security breach was found in its systems, and a complaint was filed with the police. Police investigated a suspect but found no involvement in the acts. The article raises broad questions about the protection of medical privacy in Israel.