Millions without email: The massive outage has not yet been resolved

A widespread global outage in Microsoft services disrupted the work routine of millions of users, businesses, and government entities. The outage affected Outlook, Exchange Online, Teams, and Copilot. Microsoft is struggling to contain the incident.

A widespread global outage in Microsoft services has been disrupting the work routine of millions of users, businesses, and government entities around the world since Thursday evening. The outage primarily affected the Outlook email service and the Exchange Online system, as well as Teams, SharePoint, and the Copilot AI assistant. According to the Downdetector website, at the peak of the event, more than 130,000 outage reports were recorded in the United States. The outage spread to Australia, Japan, and the US House of Representatives. Microsoft attempted to restart affected servers and reroute traffic to alternative infrastructure, but some servers crashed again when users connected. The exact cause of the outage is still under investigation, and Microsoft estimates that this is not a cyberattack. Recovery efforts are ongoing.