Funded by Google: AI-based multilingual assistant will make treatment accessible in Clalit

Clalit Health Services and Google.org announced a two-year grant of $2 million to develop an AI-based conversational assistant that will serve 5 million insured members and support local dialects.

Clalit Health Services and Google.org, Google's philanthropic arm, announced a two-year grant of $2 million to develop an intelligent AI-based conversational assistant. The system will be integrated into the health maintenance organization and serve approximately 5 million insured members from diverse communities, focusing on bridging language and technology gaps. The voice tool will identify spoken local dialects not supported by written interfaces and will be integrated into landline phones and simple mobile devices. Clalit CEO Prof. Eitan Wirtheim emphasized the commitment to providing tailored care for every individual. Google Cloud Israel CEO Boaz Maoz noted that AI has the potential to remove access barriers in healthcare. Interactions will operate under a "zero trust" security model with full encryption. After a pilot, deployment will expand to all of the HMO's clinics, and later Clalit will publish the architecture as open source.