Apple admits: This is the new iPhone glitch that will make you replace your device

Apple officially admits that a severe reception issue in the iPhone 18 Pro Max model cannot be fixed via software and requires a physical device replacement. The glitch, which disrupts calls and browsing, is currently isolated mainly to the US market, where devices are equipped with Qualcomm's Snapdragon X80 modem. The failure joins a series of bugs in the iPhone 18 series launch.

Apple officially admits that a severe reception issue in the iPhone 18 Pro Max model cannot be fixed via a software update and requires a full device replacement. The glitch disables calls, SMS messages, and cellular browsing, affecting thousands of users in the United States, especially AT&T network customers. Apple's sweeping directive to service labs indicates a hardware defect in the motherboard or communication components. Suspicion focuses on Qualcomm's Snapdragon X80 modem, integrated into US models, while models in Israel and the rest of the world come with Apple's independent C2 modem. The failure joins a series of bugs in the iPhone 18 series launch, including screen freezing, alarm silencing, and Face ID crashes. The article notes that for Israeli consumers, this is a reminder of the risks of personal import from the US, as American devices may encounter the glitch without local warranty.