After nearly 30 years: Apple shuts down popular service – users are furious

Apple is closing its official support forum after nearly 30 years. The forum has been moved to read-only mode and will be permanently shut down on November 20. Users are furious over the loss of a historical knowledge archive and accuse the company of cutting costs and pushing AI.

Apple is closing its official support forum after nearly three decades. The forum, which began operating in 1998 under the name Apple Tech Exchange, has been moved to read-only mode and will be permanently shut down on November 20. Users can no longer open new threads or reply. The decision has sparked outrage among the tech community, which fears the loss of a historical archive of troubleshooting solutions. Users claim the move is intended to save costs and push AI services instead of human support. Apple has not yet stated whether the archive will be preserved.