Transport Ministry returns money – who and how can get it

Israel's Transport Ministry launches a compensation program on August 16 for passengers affected by reduced transport during Operation 'Roar of the Lion'. Payments go to holders of monthly 'Hofshi Hodeshi' passes and students with annual or semester passes. Amounts are calculated automatically based on days of disruption; applications accepted until December 31, 2026. Options: daily passes, discounts, or 70% on 'Rav-Kav'. Apply via 'Hop-On', 'Rav-Kav Online', terminals, or phone 03-7207406.

Israel's Ministry of Transport, starting Sunday, August 16, launches a compensation program for public transport passengers affected by the sharp reduction in transport services during the anti-terrorist operation 'Roar of the Lion' against Iran. Payments are intended for holders of monthly 'Hofshi Hodeshi' passes whose validity coincided with the restriction period, as well as students who purchased annual passes or passes for the second semester of the 2025/2026 academic year. The compensation amount is calculated automatically based on the number of days of disruption. Applications can be submitted until December 31, 2026. For monthly pass holders, options include daily 'Hofshi Yomi' passes, discounts on the next pass, or crediting 70% of the cost to the 'Rav-Kav' card. Students are offered discounts on annual or semester passes, or crediting 70% to 'Rav-Kav', or a discount on a monthly pass. Compensation can be claimed remotely via 'Hop-On' and 'Rav-Kav Online', at reload terminals, or by phone at 03-7207406. Transport Minister Miri Regev emphasized the ministry's duty to return money, and CEO Moshe Ben Zaken noted the automation of eligibility checks.