New Booking.com Scam: Fraudsters Know Your Name and Booking Number

Israeli Booking.com users have been warned about a new phishing scheme: scammers use real names and booking numbers, sending messages via WhatsApp allegedly from the hotel. Blogger Eddie Dayan received such messages before a trip to Thailand, but relatives convinced him not to enter his card details. Hotel staff confirmed that such cases are regular. Experts advise checking notifications only through the official app or website, and Booking.com reminds that it does not request card details via messengers.

Israeli Booking.com users have been warned about a new fraud scheme in which attackers use real customer data, including name and booking number. Messages arrive via WhatsApp allegedly from the hotel where the tourist booked a room, demanding urgent confirmation of a bank card via an external link, threatening cancellation within 24 hours. Israeli blogger Eddie Dayan encountered this scheme before a trip to Thailand: he received several messages with his real name and a valid booking number, which did not raise suspicion. His relatives convinced him not to enter his card details. Upon arrival at the hotel, staff confirmed that such cases happen regularly, and the sender's name turned out to be fictitious. Experts note that phishing attacks are becoming more convincing due to the use of real data, and recommend not clicking links in messages, but checking notifications through the official Booking.com app or website. The company reminds that it does not request card details via WhatsApp, SMS, email, or phone calls, and advises contacting support for suspicious requests.