Libi was murdered at Nova, but 'Migdal' continued to charge her for nursing insurance ever since

The mother of Libi Cohen-Maguri, who was murdered in the Nova massacre on October 7, 2023, revealed that the insurance company 'Migdal' continued to charge her account 100 shekels each month for nursing insurance, three years after her death. The mother recounted difficulties in canceling the charge and receiving a refund. Migdal admitted to a human error and apologized.

The mother of Libi Cohen-Maguri, who was murdered in the Nova festival massacre on October 7, 2023, revealed today (Monday) in an interview with Kan News that the insurance company 'Migdal' continued to charge her account 100 shekels each month for nursing insurance, three years after her death. The mother, Sheli Mshal-Yogev, said she approached the insurance agent for the third time requesting to close all policies under Libi's ID number, only to discover the charge persisted. According to her, the company is creating difficulties and does not honor the account management authorization she provided, claiming it is not in PDF format. Migdal responded that immediately after the war broke out, it ordered a complete halt to nursing insurance premium collection for all October 7 victims, and that in this case a regrettable and isolated human error occurred. The company apologized, canceled the charge immediately, and promised that a senior representative would contact the family to complete the refund.