Class Action Against El Al: 'Refused to Fund Lodging and Food for Passengers Whose Flights Were Canceled'

A class action lawsuit totaling 2.5 million shekels was filed against El Al in court by the law firm Topper-Rosenfeld, regarding the company's conduct during Operation 'Roar of the Lion'. According to the lawsuit, the company refused to fund lodging and food for passengers whose flights were canceled, and demanded they wait for a 'state outline'. The Ministry of Transport clarified to the company that it must act according to the law.

A new class action lawsuit totaling 2.5 million shekels was filed this week against El Al Airlines in court by the law firm Topper-Rosenfeld. The statement of claim detailed allegations about the company's conduct during Operation 'Roar of the Lion', during which many flights were canceled and passengers were left stranded abroad or in Israel. According to the lawsuit, passengers were forced to spend thousands of shekels out of pocket on hotels and food, even though El Al is legally obligated to cover these expenses, even in force majeure situations. The auditor Roey Fald approached the company requesting refunds, and El Al responded that requests would be examined 'in accordance with the outline to be determined by the state after the end of the operation'. The lawsuit alleges that the company chose to ignore the law and wait for an outline that may never be formulated. In a letter from El Al to the Ministry of Transport, Minister Miri Regev clarified that the company must act as prescribed by law. Attorney Aharon Topper stated: 'This is an unfair 'try-your-luck' method by El Al.' The lawsuit requests that the court order El Al to act according to the law and pay passengers what they are owed.

Class Action Against El Al: 'Refused to Fund Lodging and Food for Passengers Whose Flights Were Canceled'