Algorithm flagged doctor as pedophile, Dropbox blocked his account – now he's heading to legal battle
A senior doctor from a hospital in central Israel is suing Dropbox after the company blocked his account on August 3, 2025, citing a violation of terms of service, specifically a clause prohibiting child sexual abuse material. The doctor, who has held the account since 2012, denies any prohibited content and claims an algorithmic error. The lawsuit was filed against the Irish company after previous proceedings failed on technical grounds. The claims include negligence, breach of contract, and an unfair contract term.
A senior doctor from a hospital in central Israel has filed a lawsuit against the cloud company Dropbox after it blocked his account on August 3, 2025, without prior notice, citing a violation of terms of service. Dropbox cited a clause prohibiting the use of materials involving child sexual abuse and illegal pornography. The doctor, who has used the service since August 2012, denies any prohibited content and claims it is an algorithmic error. His account contains professional documents, medical images, and photos and videos of his children. The lawsuit was filed against the Irish company after previous proceedings failed on technical grounds. The claims include negligence, breach of contract, lack of good faith, and an unfair term in a standard form contract. The doctor seeks to restore access to his materials, arguing that the block harms his work and livelihood.